02/14/2019 -
client htm***@***mail.com
(rating: ★★★★★):
I am sure that your service is excellent like the follow up I had after my inquiry. As I mentioned its a good idea you make available local payments (even by Western Union) so that we can buy your service.I am providing a prepaid International Card or will ask some friend to make wire transfer for me. Thank you
01/14/2016 -
client rap***@***ator.net
(rating: ★★★★★):
Lear D. is excellent and amazing. Wish I could get him/her every time. Whitney was not so much. He/she needs to be coached on customer satisfaction.
06/03/2017 -
client joh***@***ue33.com
(rating: ★★★★★):
I do understand major failure of equipment. Redundant systems are supposed to limit this. That happens. However. All I would ask is a customer notice on the service site so we know that there was something catastrophic. That would eliminate much impatient waiting for a response so customers would understand and know the situation. No response to any support request for 10 hours is not acceptable.
03/07/2019 -
client tom***@***look.com
(rating: ★★★★★):
I was traveling and added a ticket without a full diagnosis. I should have found the problem, however, I just added a ticket and the agent did that for me. Thanks for the insight and debug of my mail flow. This was easier than getting to the office and doing the diagnostics personally. I apologize for being so lazy . Thanks again for the quick response.
07/13/2016 -
client rao***@***mail.com
(rating: ★★★★★):
Henry D has given me the right solution to my problem. My issue is resolved.
